Home
 > Evaluation Centers > Evaluation Centers > Back Office and Operations
Back Office and Operations
Here, you'll find links to the information and resources you need to make an informed Back Office and Operations software selection
Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations processes to better address their specific needs, reduce costs, and increase productivity and profitability.
+ More Details
- Less Details
Companies in a variety of industries are also facing specific challenges that require them to improve their back office and operations processes. These include
  • effectively supporting all business operations and back-office processes;
  • improving the performance of back-office processes in a way that maintains or reduces costs and increases return on investment (ROI);
  • maintaining the quality of general operational process to ensure that all operational information generated by various business areas (sales, finance, accounting, human resources, etc.) will be processed, maintained, protected, and communicated accurately and on time; and
  • encouraging productivity improvements and process integration throughout the organization.
Companies can overcome these obstacles by using software solutions designed specifically for back-office and operations processes. These include accounting systems, business process management (BPM) systems, enterprise incentive management (EIM) systems, financials systems, human resources (HR) systems, enterprise asset management (EAM) or computerized maintenance management system (CMMS) software, learning management systems (LMSs), regulatory and compliance systems, and project portfolio management (PPM) systems—all with specialized functionality for specific departments.

Related Companies


Related RFP Templates


Business Process Management (BPM) RFI/RFP Template
Process Modelling, Security Management, Process Collaboration, Form Management, Workflo... Read More...
Enterprise Asset Management (EAM/CMMS) RFI/RFP Template
General CMMS Functionality, Maintenance Management, Integration, Human Resources, Finan... Read More...
Enterprise Incentive Management (EIM) RFI/RFP Template
Modeling and Strategic Analysis, Payee Database, Payee Sub-ledger, Compensation Plan Ad... Read More...

Related White Papers


Grid for Expense Management: Spring 2014
Source: G2 Crowd
Expense management refers to software designed to submit, process, reimburse, and track... Read More...
The Travel and Expense Management Guide for 2014: Trends for the Future
Source: Aberdeen Group
Organizations typically spend 10 percent or more of their annual budget on expenses rel... Read More...
CFO's Guide to Cloud Expense Management Software
Source: Certify, LLC
Very few executives consider the money and time lost by using Excel or other spreadshee... Read More...
Business Process Management Lifecycle
Source: Infosys Technologies
Business process management (BPM) is being widely used across organizations to manage p... Read More...
Tag Management Delivers Multichannel Personalization
Source: Forrester Research, Inc.
Today’s firms must personalize across multiple channels and across all parts of the cus... Read More...

Related TEC Reports


Infor EAM Enterprise CMMS/EAM Certification Report
Infor EAM Enterprise is a complete product offering that enables businesses to manage a... Read More...
Gaining Agility, Control, and Better Performance with Application-aware Network Performance and Diagnostics
Organizations looking to enhance the performance of their vital IT infrastructure are i... Read More...
The Role of Enterprise Learning in a Company’s Growth
During tough economic times, companies look to reduce spending, and learning initiative... Read More...
SAP Services 2014 Analyst Summit—Enhanced Offerings for Better Business Outcomes
In this era of unprecedented changes, such as rising customer expectations, dramaticall... Read More...
More Than "Talent": Exploring Talent Management and Workforce Management as a Continuum
“Talent” traditionally refers to key people—executives, experts, rock stars, etc.—that ... Read More...

Related Research Articles


Reflexis Announces StorePulse Module for IBM Watson
Reflexis Systems recently announced general availability of its StorePulse real-time ta... Read More...
Microsoft Releases Dynamics CRM Sales Productivity Solution
Microsoft announces a new Sales Productivity solution, an integrated product combining ... Read More...
Zuora Joins the CPQ Fray
Zuora, a provider of subscription commerce, billing, and finance, announced the additio... Read More...
Oberfield Architectural Precast Selects Rootstock Cloud ERP
Oberfield Architectural Precast has selected Rootstock Software’s cloud enterprise reso... Read More...
CallidusCloud Releases Commissions and CPQ Salesforce1 Mobile Apps
CallidusCloud announced a that its commissions and configure price quote (CPQ) solution... Read More...

Additional Related Publications


Recent Searches
Others A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

©2014 Technology Evaluation Centers Inc. All rights reserved.