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Abstract: Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for
calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.
PubDate: 3/4/2009 11:32:00 AM
Abstract: Most of the manufacturing software vendors have planning and scheduling software which assume either infinite production capacity for calculating quantities of raw material and work in progress (WIP) requirements or infinite quantities of raw and WIP materials for calculating production capacity. There are many problems with this approach. This paper discusses the pitfalls of this approach and how to avoid these by making sure that the software you buy indeed takes into account finite quantities of required materials as well as finite capacities of work centers in your manufacturing facility.
Abstract: Managers of learning and talent already know a learning management system (LMS) can help companies cut costs or improve profits. But how do you show that return on investment (ROI) to others? Learn more about the benefits, as well as how to assess the ways an LMS can positively effect your business and to calculate an LMS’s real cost of ownership, whether as a software-as-a-service solution or a traditional purchase model.
Abstract: For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until you introduce new products, upgrade your IT environment, or notice that your inventory is increasing but not your sales. Find out how to build a return on investment (ROI) for your BI applications and projects, so you can leverage your own data before it’s too late.
Abstract: Timekeeping software systems have been around for many years, and there are dozens of systems in the market. These timekeeping software packages have a whole range of features and compelling reasons to buy. But before getting caught up in a chase for more features, make sure you understand exactly why you are automating your timekeeping process.
Abstract: Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics will create a smooth running CRM machine in your company.
Abstract: Small to medium businesses (SMBs) that want to improve e-mail and collaboration efficiency need to assess the total cost of ownership (TCO) of potential e-mail solutions. This study identifies three key considerations for calculating the TCO of Microsoft Exchange, and then compares the TCO of Kerio MailServer to Exchange 2007, Windows Small Business Server (SBS) or Essential Business Server (EBS), and Hosted Exchange.
Abstract: Card auditing and calculating takes a great deal of time, particularly for companies using full-time time-keepers to calculate and audit time cards. If the time cards are handwritten, it takes even more time to review, calculate, edit, and (typically) re-enter the data into a payroll system. However, automation reduces audit time by pre-processing punches against rules defined within the system.
Abstract: Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.
Abstract: Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look at how to turn the negative effects of social networking into positive effects. Employers can manage employee social networking to maximize the positives. The strategy combines employee education, well-thought-out acceptable use policies (AUPs), and—critically—effective Web filtering technology.