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Big ERP Players Courting Government Agencies
There has been significant activity in the public sector, with all major players winning important new federal contracts for Enterprise Resource Planning (ERP).

government support  federal, state, and local government agencies tools to automate the tax collection process by enabling citizens (suppliers, partners, or actual end-users) to conduct and view financial transactions. Records Management module provides these same governmental agencies, along with colleges and universities, school districts, and healthcare providers, with the ability to define records and cases, workflow execution and monitoring, and electronic signature and information retrieval capability. Oracle, PeopleSo Read More

Document Management System (DMS)
Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates importan...
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Documents related to » government support


French Government awards ERP contract to Peoplesoft
On October 29, The French government awarded PeopleSoft the first contract of its Accord Mission - a project to integrate computing across all state departments

government support  first time the French government has invested in ERP. Market Impact This win has multi-dimensional importance for PeopleSoft. First, it should boost the Company's dismal software license revenues in 1999 (down 58% compared with the first 3 quarters of 1998). Second, PeopleSoft badly needs a stronger market penetration outside the North American market, and this contract provides needed credibility. Third, the scope of the first project's phase is finance and accounting, which is not necessarily regarded a Read More
City of Winnipeg Selects KANA to Mobilize Citizen-centric Government
In addition to the KANA Express announcement, another major announcement was made at the recently held KANA Connections 2012 conference. This time the customer

government support  be the first Canadian government entity to leverage Lagan Mobile to support the integration of mobile as a channel for 311 services. Soon, concerned Winnipeg citizens (good Samaritans that they are) can report potholes, snow removal issues, graffiti, broken street lights, and other issues from a variety of smartphone mobile devices. The issues will then be logged in the City's Lagan 311 system and automatically routed to the relevant city departments, making it easier for constituents to connect with cit Read More
Maximizing the Value of Economic Stimulus Funds: Transparency and Accountability in Government Agencies
The American Recovery and Reinvestment Act (ARRA), designed to quickly stimulate economic recovery in the US, also marks the start of a new era in the

government support  Strategy Initiatives | Structure Government | Support Innovation | System Development Life Cycle | Systems Government | Systems Implementing | Tax Initiatives | Term Domestic Benefits | Transform Organization | Transparency Accountability | Transparency Accountability Government | Transparency Accountability Government Agencies | Value Economic | Value Economic Stimulus | Value Economic Stimulus Funds | Value Government | Workflow Automation | Workforce Reinvestment | World Economic Recovery | Read More
Federal Contract Management and Vendors' Readiness Part Two: Dealing With the Federal Government
Federal contracts can often be fraught with legal snares for the unseasoned providers.

government support  near real-time. Thus, any government contracting project-oriented manufacturer has to keep track of almost each and every item and part, when it was purchased or manufactured and for which compartment or task, and when it is due to be sent onto the next station or shipped, in addition to knowing how much it costs and to which budget compartment it must be allocated. For manufacturers with long production cycles, WBS increases the functionality of project control by enabling more accurate cost tracking at Read More
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

government support  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
SAP and VMWare Expand Collaboration to Bring Support for vSphere in HANA
SAP and VMWare will now offer another deployment architecture for SAP HANA. During the SAPPHIRE NOW conference in Madrid, SAP announced the upcoming

government support  and VMWare Expand Collaboration to Bring Support for vSphere in HANA SAP and VMWare will now offer another deployment architecture for SAP HANA. During the  SAPPHIRE NOW conference in Madrid , SAP announced the upcoming availability of SAP HANA on VMWare vSphere 5.1 for testing and development. SAP's customers will have the ability to provide instances of SAP HANA in virtual machines faster, use advanced datacenter capabilities of VMware vSphere such as Dynamic Resource Scheduling and vSphere Read More
No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice
Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice

government support  Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice Event Summary A recent series of articles has highlighted—at great length—the price for value conundrum which has long affected both enterprise applications vendors and users (see Is There a Panacea for Enterprise Software Pricing, Yet? ). On one hand, vendors would like to have well-oiled business models that promote stable and recurring revenue streams, which in turn ensure future product and service enhancements. To Read More
Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk.Lucky for me, it survived almost completely undamaged except for a broken latch

government support  Customer Support Is Not a Software Problem A couple of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I described the problem and asked if the rep could tell me what part I needed, whether it Read More
Smartling Adds Additional Document Translation Support to Translation Management System
Smartling, Inc., a provider of cloud-based enterprise translation management solutions, announced support for a broad range of business documents, including

government support  Adds Additional Document Translation Support to Translation Management System Smartling, Inc., a provider of cloud-based enterprise translation management solutions, announced support for a broad range of business documents, including those created using the Microsoft Office suite and Adobe InDesign, with other common formats to come.  The new features will be debuted at the GALA (Globalization and Localization Association) 2013 conference in Miami Beach. The new document functions are Read More
SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers

government support  Extends Maximum Attention to More of its Services and Support Customers SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development. Read More
Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

government support  Software Support and Maintenance Options Enterprises have choices when it comes to software support and maintenance (S&M) providers. Several, less costly options exist for any company that is considering discontinuing S&M for an application. For more background on software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Read More
SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

government support  Support - From Reactive to Proactive I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive Read More
New Mobile Apps and Platform Support for Windows 8 from SAP
The co-located SAPPHIRE NOW and SAP TechEd event in Madrid was the place for SAP to annnounce its plans to deliver six new mobile applications for the recent

government support  Mobile Apps and Platform Support for Windows 8 from SAP The co-located SAPPHIRE NOW and SAP TechEd event in Madrid was the place for SAP to annnounce its plans to deliver six new mobile applications  for the recent release of Microsoft's Windows operating system, as well as forthcoming support for Windows 8 apps development within the SAP Mobile Platform. The Windows 8 apps are planned to be available for download from both Windows and SAP Stores. The applications are: SAP WorkDeck SAP Manager Insigh Read More
Hamblen County, Tennessee, Modernizes with Sage Fixed Assets Government Edition


government support  with Sage Fixed Assets Government Edition Read More

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