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Big ERP Players Courting Government Agencies
There has been significant activity in the public sector, with all major players winning important new federal contracts for Enterprise Resource Planning (ERP).

government support  federal, state, and local government agencies tools to automate the tax collection process by enabling citizens (suppliers, partners, or actual end-users) to conduct and view financial transactions. Records Management module provides these same governmental agencies, along with colleges and universities, school districts, and healthcare providers, with the ability to define records and cases, workflow execution and monitoring, and electronic signature and information retrieval capability. Oracle, Read More...
Document Management System (DMS)
Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates importan...
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Documents related to » government support


French Government awards ERP contract to Peoplesoft
On October 29, The French government awarded PeopleSoft the first contract of its Accord Mission - a project to integrate computing across all state departments

government support  first time the French government has invested in ERP. Market Impact This win has multi-dimensional importance for PeopleSoft. First, it should boost the Company's dismal software license revenues in 1999 (down 58% compared with the first 3 quarters of 1998). Second, PeopleSoft badly needs a stronger market penetration outside the North American market, and this contract provides needed credibility. Third, the scope of the first project's phase is finance and accounting, which is not necessarily regarded Read More...
Gallup and TEC Form Alliance to Meet Government and Industry Demands for Successful Enterprise Transformation
The Gallup Organization and Technology Evaluation Centers Inc. have joined forces in a strategic alliance. The mission: to complement Gallup's Transformation

government support  from consulting services for government and industry. The alliance with TEC adds an IT evaluation component to Gallup's management consulting businesses. The two companies have a very similar fundamental philosophy: independence. Gallup's objectivity in consulting and TEC's unbiased approach to IT evaluation are the perfect complements. TEC is a global and impartial player in the enterprise software evaluation and selection market. Its easy-to-use online tools integrate business process modeling, content Read More...
Federal Contract Management and Vendors' Readiness Part Two: Dealing With the Federal Government
Federal contracts can often be fraught with legal snares for the unseasoned providers.

government support  near real-time. Thus, any government contracting project-oriented manufacturer has to keep track of almost each and every item and part, when it was purchased or manufactured and for which compartment or task, and when it is due to be sent onto the next station or shipped, in addition to knowing how much it costs and to which budget compartment it must be allocated. For manufacturers with long production cycles, WBS increases the functionality of project control by enabling more accurate cost tracking at Read More...
City of Winnipeg Selects KANA to Mobilize Citizen-centric Government
In addition to the KANA Express announcement, another major announcement was made at the recently held KANA Connections 2012 conference. This time the customer

government support  be the first Canadian government entity to leverage Lagan Mobile to support the integration of mobile as a channel for 311 services. Soon, concerned Winnipeg citizens (good Samaritans that they are) can report potholes, snow removal issues, graffiti, broken street lights, and other issues from a variety of smartphone mobile devices. The issues will then be logged in the City's Lagan 311 system and automatically routed to the relevant city departments, making it easier for constituents to connect with Read More...
Food Safety, Government Regulations, and Brand Protection
Many food companies are investing significant funds in building awareness for their brands in the market, which can pay off amply in competitive, commodity

government support  Safety, Government Regulations, and Brand Protection A 2005 survey of industry professionals by Food Processing Magazine ranked food safety as the number one plant-level concern (see figure). Of those surveyed, 85 percent stated they were taking additional steps to ensure food safety. The ranking of food safety as the primary concern is justified. Outcries against outbreaks of salmonella, Escherichia coli (E. coli), severe acute respiratory syndrome (SARS), bovine spongiform encephalopathy (also known Read More...
Infor Continues Significant Investments to Support Healthcare Industry Vertical
Infor is one of the leading solution providers making significant investments in its offerings for the healthcare industry vertical. Infor’s solutions have

government support  Continues Significant Investments to Support Healthcare Industry Vertical Verticalization is one of the biggest themes that providers of enterprise application software solutions are touting these days—the solution providers plug rapid deployment, minimized customization, and reduced time to value for ___________ (fill in your vertical industry). Though the messaging and marketing is right on target for organizations looking to purchase these solutions, the current offerings from the providers Read More...
How Government Agencies Can Do More with Less with CRM
When government agencies use a customer relationship management (CRM) solution for e-service, they can deliver timely information, put citizens in control, and

government support  Government Agencies Can Do More with Less with CRM When government agencies use a customer relationship management (CRM) solution for e-service, they can deliver timely information, put citizens in control, and improve the agency’s communication with its constituents. Citizen satisfaction will improve while you save budget dollars. And with the proper tools and technology, you can create the loyalty bond you need between your agency and your constituents. Read More...
TEC Launches a New Decision Support System: jDICE (just Decide-Ignore [Your Idiot] Customers and Employees)
Montreal, QC — April 1, 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation, has released a new decision support

government support  Launches a New Decision Support System: jDICE (just Decide-Ignore [Your Idiot] Customers and Employees) Montreal, QC — April 1, 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation, has released a new decision support system for pragmatic decision makers who already know what’s most important for their company: jDICE ™ (just Decide—Ignore [Your Idiot] Customers and Employees). After all, why should you worry about customers or employees when Read More...
Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very

government support  on the Telephone: Antivirus Cold-calling Support Scams Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security. Read More...
Frankford Candy Improves Its Business Flexibility with Expert Service and Support


government support  Candy Improves Its Business Flexibility with Expert Service and Support Read More...
Forget about Government, Amazon Wants to Drone You!
Jeff Bezos’ passion lies in ever-improving customer experience via ever-faster deliveries. Witness Amazon’s experiment to fulfill small orders (five pounds or

government support  about Government, Amazon Wants to Drone You! Those who watched Amazon CEO Jeff Bezos’ recent “60 Minutes” interview saw where his true passion lies—in ever-improving customer experience via ever-faster deliveries. While Amazon Web Services (AWS) is the undisputed cloud market leader and might be the profit-maker for the company, it doesn't appear to be Bezos' focus.   A walk through one of the company's massive fulfillment centers revealed the deep extent to which algorithms determine the Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

government support  One Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , Read More...

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