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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 solutions back office


Back Office and Operations
Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the

solutions back office  Office and Operations Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » solutions back office

"Best" of the Three CRM Solutions


In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring additional market share is a clear objective when competing in a target market that houses players such as Microsoft CRM, Salesforce.com and the mid-sized Siebel offering. It will be interesting to watch how Best Software will position its new "trio" product lines ACT, ACCPAC, and SalesLogix on the battleground.

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Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Three: ACCPAC's Back-Office Products Enhancements


ACCPAC continues to enhance the PRO series and Advantage series product lines.

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The Future for an E-sourcing Solutions Builder


TradeStone will introduce several planning capabilities that bind existing sourcing and order execution functionality, and featuring significant enhancements to the Finance and Logistics modules, with the idea of fostering rapid adoption and deployment across expanding supply chains.

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Oracle ERP Cloud Service—Back-Office Solutions that Keep You in Front—Executive Strategy Brief


Learn how you can harness the power of the cloud to run your business more effectively and lower upfront costs. Oracle ERP Cloud Service offers a comprehensive, enterprise-grade cloud that can transform back-office operations and allow you to focus on running your business.

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Merit Solutions


We are extremely fortunate to work with companies around the world who create products and offer services that improve the lives of millions. Our driving principle is to help them increase their business success - whether that’s through growth and expansion, business process automation, or creating jobs and healthy communities. Our clients are medium to large enterprise businesses that want to leverage Microsoft Dynamics and surrounding technologies to standardize business processes and eliminate risk - and then continuously improve their business. With more than 400 client-companies representing over a dozen industries spread worldwide, our longevity and success within the Microsoft technology is proven. A Microsoft Gold Certified Partner, Merit Solutions is AMR Research Industry Certified in Process Manufacturing for Microsoft Dynamics AX. We have recently been recognized as one of Accounting Today's VAR 100, one of the 2011 VAR Stars, had two products named in the Top 15 Add-Ons for Microsoft Dynamics. Merit Solutions is a Microsoft Excellence Partner for working successfully and collaboratively with customers and partners across the world.

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BT Business Solutions


BT Business Solutions manages large-scale projects, providing the design, architecture, development, integration, and operational support of complex technology solutions to serve its clients' business-critical needs. Headquartered in Saudi Arabia, BT Business Solutions helps large enterprises in various industries—construction, manufacturing, distribution, retail, education, healthcare, hospitality, and services—increase efficiency, improve performance, and build competitive advantage.

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Glenridge Solutions LLC


Glenridge Solutions specializes exclusively in business intelligence and data warehousing solutions. This includes Sarbanes-Oxley compliance solutions and real-time reporting solutions for PeopleSoft, Oracle, SAP, and Siebel.

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ALCIE Integrated Solutions


ALCIE Integrated Solutions Inc. (AIS) develops its family of ALCIE modules, as well as providing integrated solution services. ALCIE has been providing, installing, and supporting both packaged off-the-shelf and custom business applications continuously for the past 20 years. Its top five target markets are government, automotive distribution, chemical and pharmacutical distribution, insurance, and food and perishable commodity distribution. ALCIE is based in Montreal, Quebec (Canada). The company's clients, both large and small, include Raytheon, Boeing, Honda, and Shell Oil, and are located throughout the United States (US), Canada, the Caribbean, and Southeast Asia.

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Enterprise Application Solutions


Sonata has executed numerous projects for US and other international clients in areas ranging from co-product development and web-enabling solutions to re-engineering/platform migration to application maintenance. Sonata's key competencies are in the financial services, insurance, health care, and logistics sectors. Apart from the valuable person-years of experience gained, execution of these projects has reinforced the viability of Sonata’s offshore software development model. As a service provider, Sonata's solution portfolio ranges from the business/technology requirements of e-business to the application management in the legacy environment. The range of services include its e-solutions, enterprise application solutions (ERP, CRM, SCM), enterprise application integration, legacy management, business intelligence and reporting solutions, and QA lab. Sonata offers its services, experience, and expertise to fulfill software product development companies' needs for outsourcing product development.  

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Odesia Solutions inc.


ODESIA Solutions is a Canadian based company with an international presence specialized in providing Business Intelligence (BI) solutions for more then eleven (11) years. Looking for innovative solutions to address our customer’s business realities, our team of experts is always up to date with the leading edge technologies and best management practices. ODESIA is the strategic partner that you need to optimize your BI practice. Innovative and dynamic, ODESIA team will help you maximize your business performance, gain high return on investments and solidify your BI strategies.

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